Yasmin Mackay

SENIOR TRUST ACCOUNT MANAGER

Yasmin Mackay, a Trust Account Manager known for her eagerness, determination, and reliability, brings a wealth of experience to her role.

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With a diverse background in journalism and business management, Yasmin brings a distinctive blend of communication acumen and operational insight to her role. Since entering the real estate industry in 2018 and joining hastings+co in 2021, she has developed a broad and practical understanding of the sector, which enhances her ability to deliver exceptional service and leadership.

As a Senior Trust Account Manager, Yasmin is instrumental in maintaining strong client relationships and supporting her peers across a variety of financial and administrative functions. Her experience working in boutique agencies has equipped her with comprehensive knowledge across sales and rental trust accounting, general accounts, payroll, and commissions. She is adept at using platforms such as PropertyTree, PropertyMe, Vault RE, Xero, and MYOB.

Yasmin’s ability to “wear many hats” has allowed her to cultivate a deep empathy for the fast-paced, time-sensitive challenges property professionals face daily. This adaptability and hands-on experience contribute to her success in managing the trust operations for one of hastings+co’s largest independent agency clients.

Recognising that property managers often don’t have the bandwidth to manage the finer complexities of their financial systems, Yasmin steps in as a strategic and operational support, helping streamline processes and reduce friction. She thrives within the company’s dynamic and collaborative culture, where the mutual willingness to help motivates her to continuously strive for excellence.