“I just wanted to reach out and let you know how fantastic our trust account manager has been on our account. She is so efficient, diligent and generous with her time whenever we have a question. A breath of fresh air – I hope we have her forever!! Thanks so much!“

Alex Mees – Head of Department – Property Management

“Can I please just say how efficient your team is. My trust account manager always gets back to me/us so quickly and always helps us out. She deserves a big pat on her back! I just hope she knows how much we appreciate all of her help & I just wanted to pass that onto you as well.“

Michelle Sheils
Senior Property Manager

“We are continually delighted at the outstanding feedback we receive from clients who work with Natalie. She is eagerly sought after for her technical knowledge, training techniques and communication style. Her customer service standards are second to none!

When complicated things need fixing fast, I want Natalie working for our customers and MRI.”

John Goddard

“One of my employees passed this email below to me praising our trust account mananger. We can all reiterate how marvellous our time with hastings and co has been through the great work done by out trust account manager, and the people who replace them when they are on leave.“

Mairi Quinn – Licensee/Managing Director

“I just wanted to take a quick moment to thank hastings + co for everything they do for our team. I know that I alone set them countless tasks every day, and hastings + co gets them done within the hour every time. Our trust account manager is someone I know I can always count on to ask for help and advice without even being here in our office.

Best. Trust. Accountant. Ever.

Anyway, I just wanted to express my gratitude as she really does make my job a lot less stressful. Thank you!“

Amber Towndrow – Real Estate Agent

“I just wanted to say a big thank you!! I have just been audited and the officer (Consumer Affairs – VIC) remarked how great and comprehensive our systems are.

I was told we are running the most compliant and ‘smart’ management firm this officer has seen”

Barbara Kowenzowski
Director & OIEC

“We highly regard hastings + co, who completed both our trust accounting and payroll. hastings + co did a fantastic job in reviewing our systems not only as trust accountants but as they are experts in the programs, they suggested better procedures, which we often took on board. They are also up to date with current trust accounting regulations and procedures.”

Claire Beveridge
Director

“I just wanted to quickly reach out and just say what an amazing job our trust account manager does for our Property Management Department. She is quick and responsive.

There are times when some of the team are clueless as to how adjustments have occured, or just have general accounting questions and she goes above and beyond. She has never pushed back on any requests we have had. She has helped us grow as a property management team, teaching us tasks that we did not know Property Me could do.

She really is a team player and has helped us on so many levels.“

Corey Rotunno-Grant – Head of Property Management

“Just wanted to give a quick feedback that our trust account manger spotted something quite important that we missed to charge one of our landlords a management fee since 2021. It’s a human error. One of our property managers forgot to enter this fee in 2021 and your team spotted it today while he was helping to set up the new invoice handling fees on PT. I just wanted to thank him and pass you this positive news on his behalf. We really enjoy dealing with him.“

Aaron Oguz

“I would encourage any PM Department Manager or Principal to invite hastings + co in to their office for a Business Health Check. I highly recommend their service.”

Carolyn Wright – Cheltenham

“I just wanted to let you know we love working with Yianni, he’s doing a great job and is always so lovely to work with and talk to. He’s always so happy to help. Often in business we only hear the negatives so I wanted to pass on our gratitude for you guys and Yianni being part of our team.“

Maidie Hurlston

“Making the decision to outsource our trust account to hastings + co , it pleases me to say that it was definitely the best decision we ever made.“

Jodi Licastro
General Manager

“We had some very thoughtful words shared with us last night I wanted to pass on! From one of our Investors, “Since changing to Ranges FN, this is the first full year of you having our properties under management and the first time in 27 years of owning our investment that the financial year statement is 100% correct! The biggest compliments to your accounts team!” Have a great weekend. Thanks for supporting us and providing excellent care to what you do.“

Jane Mortimer
Operations Manager

“I would like to take this opportunity, on behalf of our staff & management, to pass our heartfelt thanks & appreciation for your assistance with regard to engaging your services for our trust accounting. This could not have come at a better time for both the businesses. The professionalism, expertise & knowledge that has been demonstrated by both yourself & your team has ensured a very smooth transition & implementation.“

Tracy Temperton – Executive Assistant